How can we help?
Questions about your audit, your portal or your plan? Find a quick answer below, or send us a message and a person on our team will reply by email.
Approvals
What waits for your yes, and how to answer.
Read how approvals workYour first months
What happens in week one, and what to expect after.
Read the guidePackages and billing
What each package includes, and how to change.
See pricingSigning in
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Tell us what's going on, with your website if it's about your account, and we'll reply to the email you give us.
Common questions
I didn't get my sign in link.
Check your spam folder. Each link works for 15 minutes and only once. If yours has expired, send us a message below and we'll get you a new one.
How do I turn off the emails?
In your portal, open Settings and choose Turn off approval emails.
Can I change my package?
Yes. Moving up or down takes effect from your next month.
Can a change be undone?
Yes. Every change is recorded and can be reversed.